Interview

“Emerging technologies such as AI and Blockchain to make SDN more intelligent and efficient” –Jerzy Szlosarek, CEO, Epsilon

The global networking industry is in the midst of an extreme transformation that’s reshaping how service providers operate and deliver connectivity solutions. There’s a growing nee...

“Digital fulfillment and tech enablement of services to change the way insurance looks today”— Praveen Gupta, MD and CEO, Raheja QBE

Technology today has transformed almost every sector across the globe and the insurance industry is no exception. With advanced digital capabilities and the availability of data in...

“The role that chatbots and AI has played in marrying a marketer’s objectives with the customers’ needs has been huge”— Manish Dureja, Managing Director, JetPrivilege

JetPrivilege, the loyalty, rewards and recognition programme of Jet Airways, turns twenty-five this year. The programme has evolved and grown significantly from about 72 programme ...

“Banks to experiment with new mobile applications and voice-enabled gadgets to enhance both delivery and contextual personalization”—Saket Agarwal, Global CEO, Spice Money

Banking sector is increasingly becoming strategically focused and technologically advanced to meet up to the consumer expectations. All this while trying to defend the market share...

“AI, IoT and ML will enable businesses to become highly adapted and suitable to customer needs”— CA Vikram Seth, CEO and Founder, Software@Work

As organizations grow, they need to handle many aspects beyond accounting such as customers, production, operations, employees, assets, etc. When data across departments and teams ...

“Cutting-edge technology can enhance the guest experience, but nothing can replace the human touch.” – Vikas Chadha, ‎Executive Director and CFO, Berggruen Hotels Pvt Ltd

Memories are based on powerful experiences. There is a growing expectation now to always ‘experience’ something. In the hotel industry, design trends, technology, and personalizati...

“2019 to be the year when AIOps meets ChatOps”: Uday Chinta, MD, IPsoft

Digital labor is an evolutionary step towards smarter enterprises and better employee and customer experience. Through conversational AI interfaces, employees can communicate and r...

Future ERPs to incorporate ML & AI to minimize human efforts, integrate with cryptocurrency along with blockchain based accounting modules: CA Kunal Singhal, MD Eazy ERP

Coordinating efforts is crucial for survival of a business today. Consumers demand better products and services in lesser time. An ERP software helps organizations make the best us...

An interview with Manish Bhalla, CEO – FATbit Technologies

Online shopping is nothing short a revolution. With a huge demand for a marketplace where customers can shop items of their choice, entrepreneurs have found a huge business opportu...