Information Technology

Fifty one percent CIOs cite legacy IT systems a major barrier to delivering improved customer experience: Report

Almost all the CIOs feel under pressure to deliver improved customer experience. Customers expect the businesses to respond with high speed and consistency whether they are interac...

The latest developments in helpdesk software solutions

As more and more businesses look to update and upgrade their IT capabilities, demand for helpdesk software solutions has never been higher. The right helpdesk software can complete...