Contact Center Leaders

CCW Executive Exchange 2018 comes to an end – ways to create great CX and other key takeaways

The premium invitation-only event built for the most senior customer contact people from the leading industries – Customer Contact Week (CCW) Executive Exchange, was successfully h...

CCW Executive Exchange to bring together senior contact center executives to strategize for future contact centers

The contact center landscape is continuously evolving, embracing new innovations and business delivery models and these endeavors define how a company can satisfy its customers and...