Artificial IntelligenceNews/PR

IDC predicts 80% of CIOs to leverage AI and automation for business agility and insights by 2028

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AI and automation

Chief Information Officers (CIOs) are increasingly pivotal in steering companies through the evolving tech landscape, with a focus on integrating data-driven strategies. A recent report by IDC, titled “FutureScape: Worldwide CIO Agenda 2024 Predictions — Asia/Pacific (Excluding Japan) Implications,” forecasts that by 2028, 80% of CIOs will implement AI, automation, and analytics to foster agile, insights-driven digital enterprises.

The 2023 IDC Asia/Pacific CEO Sentiments Survey identified the top concerns among C-suite executives: digital skills, trust in IT from line-of-business (LOB) leaders, and digital business expertise among senior executives. This highlights the challenge for CIOs to transition from technical roles to strategic business leaders, influenced by the growing technology acumen of operational business leaders and the complexities of digital business strategies.

For businesses to thrive, CIOs must focus on integrating AI into their strategies. These predictions by IDC indicate that CIOs must continually adapt and innovate and recognize the critical role of emerging technologies in shaping future business practices:

  • Optimized IT Investments: By 2024, 65% of CIOs will face pressure to adopt digital technologies like generative AI and deep analytics, yet limited IT support may impede benefits and heighten risks.
  • AI Strategy and Governance: Around 55% of CIOs are projected to collaborate with LOB executives to establish robust governance frameworks for cohesive AI strategies, facilitating rapid adoption in worker augmentation and automation by 2025.
  • AI for Digital Reinvention: By 2024, 35% of CIOs are anticipated to embrace generative AI, securing an early competitive advantage while nurturing talent and experience.
  • Rethinking Software Strategy: By 2025, approximately 55% of CIOs will harness business-savvy in-house developers and generative AI tools to develop custom apps, driving competitive differentiation.

Beyond AI, IDC underscores the importance of cybersecurity, data culture, resilient leadership, ESG compliance, and trust-driven customer engagement in crafting comprehensive technology approaches. Key predictions in these domains include:

  • Embedded Cybersecurity: By 2026, 75% of CIOs are expected to integrate cybersecurity measures directly into systems to preemptively detect and neutralize vulnerabilities.
  • Data Culture: By 2025, 40% of CIOs will prioritize strategic data management to gain a competitive edge.
  • Resilient Leadership: Misaligned investments may hinder digital revenue goals for two-thirds of CIOs by 2025.
  • ESG for Competitive Advantage: Nearly half of CIOs aim to automate regulatory compliance and ESG initiatives by 2025 to enhance brand reputation.
  • Trust-Driven Engagement: By 2026, 45% of CIOs will collaborate with CMOs to deliver seamless digital experiences based on unified customer data.

As technology continues to transform the business landscape, CIOs face an imperative to evolve or risk being left behind. The successful CIOs of the future will be those who can seamlessly integrate AI and automation into their business strategies, ensuring their organizations remain agile, competitive, and secure in a rapidly evolving digital environment. This integration not only addresses immediate business challenges but also aligns with long-term goals such as regulatory compliance, cybersecurity, and fostering a data-centric culture. The IDC report underscores that the fusion of visionary leadership and vigilant execution will be key to defining the future-ready CIOs in the Asia/Pacific region and beyond.

Source: IDC

Read next: IDC forecasts $5.5 trillion loss by 2026 for companies worldwide due to IT skills shortage

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