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Gartner says 75% of enterprise software engineers will use AI code assistants by 2028

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By 2028, 75% of enterprise software engineers will use AI code assistants, up from less than 10% in early 2023, according to Gartner, Inc. Sixty-three percent of organizations are currently piloting, deploying or have already deployed AI code assistants, according to a Gartner survey of 598 global respondents in the third quarter of 2023.

AI code assistants enable more capabilities that go beyond code generation and completion. They are collaborative assistants that improve developers’ efficiency by stimulating brainstorming and increasing code quality enhancements which empower developers to continuously upskill and build proficiency across programming frameworks. The enablers offered by AI code assistants lead to increased job satisfaction and retention, thereby saving the costs associated with turnover.

“Software engineering leaders must determine ROI and build a business case as they scale their rollouts of AI code assistants,” said Philip Walsh, Sr Principal Analyst at Gartner. “However, traditional ROI frameworks steer engineering leaders toward metrics centered on cost reduction. This narrow perspective fails to capture the full value of AI code assistants.”

Reframing ROI Conversations Is Critical to Capture the Full Value of AI Code Assistants

Traditional ROI frameworks fail to capture the full value of AI code assistants. To build an effective value story extending beyond traditional ROI metrics, software engineering leaders must reframe the ROI conversation from cost reduction to value generations (see Figure 1).

Figure 1: Value of AI Code Assistants

AI Code Assistants

Source: Gartner (April 2024)

Calculating time savings on code generation is a good place to begin building a more robust value story,” said Walsh. “To convey the full enterprise value story for AI code assistants, software engineering leaders should connect value enablers to impacts, and then analyze the overall return to the organization.”

Gartner clients can read more in How to Communicate the Value of AI Code Assistants.” Learn how to identify customized focus areas for improvement using the Gartner Software Engineering Leaders Effectiveness Diagnostic. 

Learn more about implementing AI in the enterprise in the complimentary Gartner Thinkcast “Generative AI in 2024: How to Move From Experimentation to Implementation.”

Gartner IT Symposium/Xpo

Additional analysis on CIO and IT trends will be presented during Gartner IT Symposium/Xpo, the world’s most important conferences for CIOs and other IT executives. Gartner analysts and attendees will explore the technology, insights and trends shaping the future of IT and business, including how to unleash the possibility of generative AI, business transformation, cybersecurity, customer experience, data analytics, executive leadership and more. Follow news and updates from the conferences on X using #GartnerSYM.

Upcoming dates and locations for Gartner IT Symposium/Xpo include:

9 – 11 September 2024 | Gold Coast, Australia

21 – 24 October 2024 | Orlando, FL

28 – 30 October 2024 | Tokyo, Japan

4 – 7 November 2024 | Barcelona, Spain

11 – 13 November 2024 | Kochi, India

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