Retail

Cloud adoption helped Indian SMBs get better market access and increase profitability by three times: Microsoft 

Cloud adoption and its increased usage helped small and medium sized businesses (SMBs) to grow their market reach and increase profits on capital by three times, as per a study by Microsoft and Thought Arbitrage Research Institute (TARI). Microsoft and TARI surveyed 275 SMBs across 11 cities in India (Bangalore, Chennai, Chandigarh, Coimbatore, Hyderabad, Kolkata, Lucknow, Mumbai, Mysore, NCR, Pune) to find out the social and economic impact of cloud adoption. Along with increased market reach and profitability, the implementation of cloud in business helped SMBs to improve the employee productivity and operational processes. Several CEOs in SMBs told that the usage of cloud technology provided them with the flexibility of using technology in the business and helped them get better control...

U.S. businesses could lose up to $19 billion in cloud outage: Lloyd’s Report 

Businesses in the US could lose up to $19 billion if a top cloud provider like AWS or Microsoft Azure faces a downtime of three to six days, reveals a report from Lloyd and AIR. The report, “Cloud Down – The impacts on the US economy”, is co-produced by insurance specialist – Lloyd, and risk modeler – AIR Worldwide, both of which together analyzed losses of 12.4 million US organizations. “This report provides a detailed picture of the costs to the US economy as a result of a cloud service provider failure. Clouds can fail or be brought down in many ways – ranging from malicious attacks by terrorists to lighting strikes, flooding or simply a mundane error by an employee. said Trevor Maynard, Head of Innovation at Lloyd’s.   Whatever the cause, it is important for businesses to quantif...

WhatsApp launches free to download Android app for businesses

WhatsApp, on Thursday, launched a free to download Android app called WhatsApp Business, which will help companies to connect with their customers, and manage a presence on the messaging platform. Today, WhatsApp is being used by over 1.3 billion users worldwide. And over 80% of the users in India and Brazil already use WhatsApp for business purposes. WhatsApp Business will make it easier for small businesses to connect with their customers. The SMEs will be able to share their business description, email, website, and store addresses of their customers. WhatsApp Business will help save time with smart messaging tools, helping customers with quick replies to frequently asked questions. Additionally, it will also provide automated messaging feature, using which businesses can set an away me...

IBM partnering with Maersk to set up a joint venture with blockchain focused on global trade

IBM and global shipping giant, Maersk, are setting up a joint venture to provide a developed digital platform that can speed up the trade and secure it, using blockchain technology. Goods worth $4 trillion are shipped each year, 80% of which are carried by ocean shipping industry. If the barriers within international supply chain are reduced, an increase of around 15% could be experienced in global trade. This will also enhance the economies and create more jobs. The collaboration between the two companies look promising, since IBM is leader in blockchain technology, while Maersk in container logistics. The joint venture has been designed for the entire shipping ecosystem worldwide, to provide more simplicity and transparency in carrying the goods. The blockchain technology will help the s...

Walmart joins Google to offer voice-enabled shopping

The largest retailer, and the strongest search engine in the world, announced their first-ever partnership this week. The Google is all set to provide Walmart the online platform to sell its products, making them available at Google Express. Google Express is Google’s online marketplace and is voice activated using Artificial Intelligence. The voice shopping is becoming more mainstream and part of the everyday shopping behavior. Walmart believes that Google’s investment in Natural Language Processing (NLP) and artificial intelligence will help make voice-activated shopping even more popular. Walmart has more stores than any other retailer in the U.S. grocery market, and the partnership with Google means people can shout out generic items like milk, bread and cheese, and the Google Assistan...

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