Author: Jyotsana Gupta

“Digital fulfillment and tech enablement of services to change the way insurance looks today”— Praveen Gupta, MD and CEO, Raheja QBE

Technology today has transformed almost every sector across the globe and the insurance industry is no exception. With advanced digital capabilities and the availability of data in real-time, insurers...

“We use AI, ML and AR to advance the frontier of learning by simulating real-world environments”— Mahesh Bhangriya, VP- Corporate Strategy, Career Point Group

Technology is playing a vital role in enhancing the relationship between teachers and their students today. Now, learning doesn’t stop at the end of the school or college day. Technology enables stude...

“The role that chatbots and AI has played in marrying a marketer’s objectives with the customers’ needs has been huge”— Manish Dureja, Managing Director, JetPrivilege

JetPrivilege, the loyalty, rewards and recognition programme of Jet Airways, turns twenty-five this year. The programme has evolved and grown significantly from about 72 programme partners and 2.8 mil...

“Banks to experiment with new mobile applications and voice-enabled gadgets to enhance both delivery and contextual personalization”—Saket Agarwal, Global CEO, Spice Money

Banking sector is increasingly becoming strategically focused and technologically advanced to meet up to the consumer expectations. All this while trying to defend the market share against an increasi...

“AI, IoT and ML will enable businesses to become highly adapted and suitable to customer needs”— CA Vikram Seth, CEO and Founder, Software@Work

As organizations grow, they need to handle many aspects beyond accounting such as customers, production, operations, employees, assets, etc. When data across departments and teams is not seamlessly fl...

“Cutting-edge technology can enhance the guest experience, but nothing can replace the human touch.” – Vikas Chadha, ‎Executive Director and CFO, Berggruen Hotels Pvt Ltd

Memories are based on powerful experiences. There is a growing expectation now to always ‘experience’ something. In the hotel industry, design trends, technology, and personalization can all help to p...

“2019 to be the year when AIOps meets ChatOps”: Uday Chinta, MD, IPsoft

Digital labor is an evolutionary step towards smarter enterprises and better employee and customer experience. Through conversational AI interfaces, employees can communicate and resolve tasks using a...

Future ERPs to incorporate ML & AI to minimize human efforts, integrate with cryptocurrency along with blockchain based accounting modules: CA Kunal Singhal, MD Eazy ERP

Coordinating efforts is crucial for survival of a business today. Consumers demand better products and services in lesser time. An ERP software helps organizations make the best use of all resources b...

High speed & vernacular internet with easy payment options to make e-commerce the preferred shopping mode in 2019: Puneet Chawla, CEO & Co-founder, Jaypore

Ecommerce industry has been experiencing a rapid growth with increased acceptance of the internet across the country. If we go by various reports, automation, digitalization, more working professional...

“Connected devices, cloud platforms to play a big role in transforming healthcare facilities in 2019”: Sudhanshu Goyal, Founder, Health Gennie

With more than 12 years of experience in the US and Indian health IT industry, Sudhanshu is the founder director of Health Gennie which is a health IT company. He has worked as the Technical Director ...

An interview with Jana Marle-Zizkova, Co-founder and MD of ‘She Loves Data’

Our world is a completely data and tech-driven world. Global experts say the Fourth Industrial Revolution is already here – a complete technological revolution that will influence and impact all aspec...

ZNet Technologies shortlisted for Software Product of the Year in Express I.T. Awards 2018

ZNet Technologies (http://znetcorp.com/), India’s leading IT and Cloud solutions provider, today announced that RackNap, its cloud business automation platform, has helped it to feature in the prestig...

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