Author: Jyotsana Gupta

“Learning should focus more on creating disciplines of thinking rather than mastering content”— R Ravi, CEO & Founder, Epiance Software

Today, most organizations do not possess the tools, talent or skill sets necessary for measuring their performance. Business performance measurement is a science that draws knowledge from multiple disciplines- modeling, statistics and simulations. This week, we interviewed Mr. R Ravi – CEO and Founder of Epiance Software Pvt. Ltd. Epiance is the leading provider of enterprise software that helps c...

“We are partnering with Kofax to deliver services around Digital Transformation and gradually towards Robotic Process Automation”— Kapil Sharma, Founder, Five Splash

Business Process Outsourcing involves outsourcing those business operations that are not a part of an organization’s core, to a third-party. This enables business owners to reduce the hassles and cost associated with different tasks and help them focus on their core operations and increase revenue. India is counted among the top global outsourcing destinations, owing to the availability of a numbe...

“Our mission is to simplify lives through great digital experiences”– Ravi Teja, CEO, Robosoft

The new age definition of doing good business is how engaging and gratifying is the user experience. User experience basically means creating a connection between the machine and its user. Better the connection, better the experience. This week, we interviewed Mr. Ravi Teja, CEO, Robosoft, an organization that believes that technology exists to simplify lives ….and businesses. Robosoft Technologie...

“At Canvas, our equipment, toys and teaching aids are selected keeping in mind a child’s need to touch, explore, and enjoy” – Hema Harchandani, MD & Founder, Canvas International School

Preschool education sets the foundation for a child’s grown up years. Young children are the most curious ones and they love to investigate and explore their world, and innovate without limitations. But their world today is quite different as they come face to face with advanced technologies via digital devices and are mostly with the nannies and caretakers as majorly, both parents work to earn a ...

“Digital fulfillment and tech enablement of services to change the way insurance looks today”— Praveen Gupta, MD and CEO, Raheja QBE

Technology today has transformed almost every sector across the globe and the insurance industry is no exception. With advanced digital capabilities and the availability of data in real-time, insurers form better relationships with customers, manage risks better and do quicker processing of claims. Newer technologies like IoT, blockchain, Artificial Intelligence (AI), Machine Learning (ML) have gi...

“We use AI, ML and AR to advance the frontier of learning by simulating real-world environments”— Mahesh Bhangriya, VP- Corporate Strategy, Career Point Group

Technology is playing a vital role in enhancing the relationship between teachers and their students today. Now, learning doesn’t stop at the end of the school or college day. Technology enables students to learn from anywhere, as per their convenience, and is hence, making education more fun and meaningful. By integrating technology in different teaching methodologies, teachers are becoming the t...

“The role that chatbots and AI has played in marrying a marketer’s objectives with the customers’ needs has been huge”— Manish Dureja, Managing Director, JetPrivilege

JetPrivilege, the loyalty, rewards and recognition programme of Jet Airways, turns twenty-five this year. The programme has evolved and grown significantly from about 72 programme partners and 2.8 million members in 2013 to nearly 150+ partners and a 9.5 million strong member family today. It has now been successfully established as a data-led customer engagement platform, backed by ‘Miles’ as the...

“Banks to experiment with new mobile applications and voice-enabled gadgets to enhance both delivery and contextual personalization”—Saket Agarwal, Global CEO, Spice Money

Banking sector is increasingly becoming strategically focused and technologically advanced to meet up to the consumer expectations. All this while trying to defend the market share against an increasing barrage of competitors. Digitization of fundamental business processes and reassessment of the organizational structures and internal talent is being stressed upon for preparing better for the futu...

“AI, IoT and ML will enable businesses to become highly adapted and suitable to customer needs”— CA Vikram Seth, CEO and Founder, Software@Work

As organizations grow, they need to handle many aspects beyond accounting such as customers, production, operations, employees, assets, etc. When data across departments and teams is not seamlessly flowing, it hampers the growth of the organization. With an ERP, there is a seamless flow of information across the organization and all team members get empowered to become a part of the process flow. ...

“Cutting-edge technology can enhance the guest experience, but nothing can replace the human touch.” – Vikas Chadha, ‎Executive Director and CFO, Berggruen Hotels Pvt Ltd

Memories are based on powerful experiences. There is a growing expectation now to always ‘experience’ something. In the hotel industry, design trends, technology, and personalization can all help to provide a meaningful experience and drive guest loyalty. With emerging technologies and evolving guest needs, hotels have to play catch up to stay current with guest needs. With an influx of new player...

“2019 to be the year when AIOps meets ChatOps”: Uday Chinta, MD, IPsoft

Digital labor is an evolutionary step towards smarter enterprises and better employee and customer experience. Through conversational AI interfaces, employees can communicate and resolve tasks using a digital colleague. Cooperation between workers and technology with automation could raise productivity growth globally by 0.8 to 1.4% annually. Much of this productivity will be driven by virtual per...

Future ERPs to incorporate ML & AI to minimize human efforts, integrate with cryptocurrency along with blockchain based accounting modules: CA Kunal Singhal, MD Eazy ERP

Coordinating efforts is crucial for survival of a business today. Consumers demand better products and services in lesser time. An ERP software helps organizations make the best use of all resources by streamlining and coordinating efforts of different departments and thus, in fulfilling current market demands. It centralizes all the information on a common platform that help companies get quicker...

Page 1 of 2
1 2
  • 1
  • 2
Skip to toolbar