Wed, 08/11/2021 – 21:31
Do you provide in-person customer service?
Do you sell products or services that need to build trust before the purchase?
Does your support team need to share screen or advisors need to view the customer or goods during the interaction?
If your answers are yes, then Video Contact Center is relevant for you.
The need for video enabled contact centers is now more than ever. The coronavirus pandemic has introduced us to a lot of change, however thanks to technology, the transition can be smooth.