1000+ Indian organizations now using Microsoft Kaizala, a ‘made for India’ product

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Microsoft Kaizala

Microsoft’s ‘made for India’ product called Microsoft Kaizala is now being used by more than 1,000 organizations in India.

Launched just around a year ago, Microsoft Kaizala is phone-number enabled, simple and secure mobile chat application. It allows users to connect and coordinate work across the organization, vendors, partners, suppliers, and customers.

Microsoft Garage team has developed the service that enables people to connect in a group, create hierarchy-based access to a group, and create groups within groups.

The service comes backed by Microsoft Azure to ensure compliance with data policies of an organization. The company said that Kaizala is bringing mobile-only works into a digitally integrated modern workplace.

“Microsoft Kaizala is a chat-based communication and data management tool. It is an enterprise ready, compliant and secure chat app. It offers organizations easy and simple way to share data for insightful decision making and gives employees an easy-to-use solution for efficient collaboration and improved productivity,” said Rajiv Kumar, Corporate Vice President, Microsoft.

“Microsoft Kaizala provides controlled user access and data security in accordance with an organization’s policies and is compliant with data protection legislations such as GDPR, ISO 27001, SOC2 and HIPAA.”

Microsoft Kaizala is powering government and business organizations in India to enhance workplace productivity. These organizations come from different industries including BFSI, retail, and manufacturing. YES Bank, UPL, Alembic, Eureka Forbes, Narayana Health, Shyam Spectra and Alembic Pharmaceuticals are the main business clients of Microsoft Kaizala.

The tech giant mentioned that Kaizala helps these organizations to close gap between employees, extend workforce and customers, share information among employees, collect data from the field via polls and surveys, track movement of first line workers, and gain real-time analytics on integration with Office 365.

“Microsoft Kaizala, with cloud scale & enterprise security, is enabling organizations to achieve more by empowering employees, engaging customers and enhancing workplace productivity. We are delighted with the rapid adoption in just over a year,” said Anant Maheshwari, President, Microsoft India.

Along with the announcement of 1,000 organizations milestone, Microsoft also revealed that Kaizala is now available in 18 languages, including the native Indian languages- Hindi, Marathi, Tamil, Gujarati, and Telugu.

For improved workplace productivity and security, Microsoft has added a number of new features to Kaizala. These features include Me Chat, Persistent Chat, video and voice calling, and Microsoft Kaizala web app.

Also read: Cloud adoption helped Indian SMBs get better market access and increase profitability by three times: Microsoft

Microsoft Kaizala is now commercially available across 28 markets in Asia, Middle East, Africa, and South America. Microsoft is planning to expand this service to Office 365 commercial plans in future.

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